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Business Profile: Shahood & Sons prepares homes for the heat

Shahood & Sons has provided plumbing, heating and cooling services since 1949.

By Christie Vogt

Contributing Writer

With recent changes to the state’s Mass Save program, Shahood & Sons is preparing for a busy season of installations. Mark Shahood, whose Hopkinton-based company offers plumbing, heating and cooling services, explained that Mass Save is now offering zero-interest loans up to $50,000 (an increase from $25,000) for energy-efficient home upgrades and up to $10,000 rebates for heat pumps. “With this change to the program, we anticipate doing a lot of heat pumps and other upgrades for customers this year,” Shahood says.

As the weather heats up, Shahood encourages customers to think ahead about their home maintenance. “We’re expecting a pretty warm summer and advise our customers to get their equipment serviced early in the season,” he says. “Also, if they’re in the market for a new system, we say to do it early and not wait until July or August when we’ll likely be too busy to schedule an installation.”

In terms of maintenance, the “sight unseen” approach can cause significant problems down the road, Shahood says. “People often turn their unit on, turn it off, and they think everything’s great. But if they don’t get it serviced regularly, it cuts down on both the efficiency and the life of the unit, which will cost them money in the long run.”

For a monthly fee, Shahood & Sons is now offering a new service plan in which customers receive annual service on their equipment as well as discounted rates on any future work needed in the realm of plumbing, heating and cooling. Plan participants have one less thing to worry about and remember, Shahood says.

Shahood & Sons has been in operation since 1949 and is fully licensed and insured. The company offers residential, commercial and industrial service across the MetroWest and has an administrative office at 35 Main St., Hopkinton.

The staff at Shahood & Sons continues to grow, and it’s that team that makes the company stand out, Shahood argues. “We have just honest, hardworking people,” he says. “For example, we had a customer call us last week who had talked to two other companies before coming to us. The first one said his equipment couldn’t be repaired, and it would be $9,000 for a new one. The second company said it couldn’t be repaired — $7,000 for a new one. Then he reached out to us, and our HVAC manager found a repair and fixed it for under $400.”

The company is always looking for more technicians and installers, but Shahood says they “don’t just hire everybody that walks in the door. We really strive to have the best of the best. Not the ‘best plumbers, the best heating techs’ — just the best people,” he explains. “We can help train anybody in the plumbing, heating and cooling world, but good-hearted people are what we're really looking for.”

To learn more, visit, email [email protected] or call 508-875-3413 for a free estimate.


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